When two departments report different values for the same metric, the problem is often deeper than the report itself. Definitions, transformations, and ownership have diverged over time. We establish a governed definition layer for the numbers that matter, with reconciliation, traceable lineage, tests, and clear ownership behind each figure.
When it matters
The board stopped trusting the reports.
Two versions of the same margin reached the same meeting, and now every number gets questioned.
Month-end slips.
People reconcile by hand before anyone can present anything, and the close moves a few days later every quarter.
A new CDO or head of BI inherited the reporting.
Somebody now owns a metric layer that nobody designed.
What we build
How it runs
Diagnosis, 2 to 4 weeks, fixed price.
We start with interviews and an architecture review, using production data only if the agreed scope requires it. We establish the baseline and identify the metrics that diverge.
Measurement pilot, 3 to 6 weeks, fixed price.
We define one critical metric, map the systems that report it, agree its definition, and reconcile the results against agreed criteria.
The project.
We implement the agreed definition layer, tests, lineage, and reporting changes at an agreed scope and price.
Frequently Asked Questions
We already have a BI tool. Do we have to replace it?
No. Power BI, Tableau, Looker, and Sigma can stay. We improve the metric definitions and transformations beneath them so the same governed definitions can be used across the reporting layer.
Who decides what a metric means?
You do. We run the process, reconcile the existing definitions, and document the agreed result. Before the work starts, we ask you to appoint someone with authority to resolve definition conflicts.
How long before the numbers start to agree?
We start with one critical metric in the Measurement Pilot, agreeing its definition and checking it against the source data. The timeline depends on data access and how quickly definition conflicts can be resolved. We agree the scope and expected timing before starting, then use the pilot findings to plan the remaining metrics.